Concierge & Live Support
How can we help you?
Whether you are waiting for host approval, creating an event, setting up smart QR signs, or exploring face recognition — our team is here to assist.
Fastest Response • Live WhatsApp
Chat Directly with Our Team
Need quick answers, fast-tracking your organizer approval, or help configuring access codes? Connect with us on WhatsApp for one-on-one setup guidance.
Chat on WhatsApp →
📱 +91 9890174024
✉️ contact@snappie.pics
📚 Quick Help Guides
Click to expand answers
When you request an organizer account at snappie.pics, our platform conducts a brief administrative review before activating your event creation access. This protects bandwidth and guarantees reliable high-resolution photo delivery for all active celebrations.
Approvals typically take under 1 hour.
Approvals typically take under 1 hour.
⚡ Hosting an event today and need immediate access?
Fast-track on WhatsApp →
Once approved, log into your Organizer Dashboard and click + New Event. Enter your event's title and start date.
In the Event Management page:
In the Event Management page:
- Cover Photo: Pick any photo from your uploaded collection. This photo is prominently displayed in the Gallery Showcase card and automatically appears on WhatsApp / Social link preview cards.
- Studio Branding: You can brand your gallery with your photography studio name, phone number, and custom studio logo.
No apps or downloads required! Guests simply point their standard smartphone camera at your event's QR code or visit
From your Event Management console, you can generate and print luxury Guest Table Cards (with customized QR codes and step-by-step instructions) ready for reception tables or photo booths.
snappie.pics and enter your 6-character access code.From your Event Management console, you can generate and print luxury Guest Table Cards (with customized QR codes and step-by-step instructions) ready for reception tables or photo booths.
Every access code has a dedicated link:
When you or your guests copy this link and paste it into WhatsApp or iMessage, the app immediately fetches our dynamic preview card featuring your event title and custom cover photo — without any spammy promotional text.
https://snappie.pics/e/{CODE}.When you or your guests copy this link and paste it into WhatsApp or iMessage, the app immediately fetches our dynamic preview card featuring your event title and custom cover photo — without any spammy promotional text.
Guests tap the My Photos button at the top of the gallery, take a quick selfie, and our high-speed serverless AI face recognition indexes the faces to find every event photo they appear in within 1–2 seconds.
Privacy First: Selfies are processed ephemerally in-memory for matching and are never stored on disk or shared with other guests.
Privacy First: Selfies are processed ephemerally in-memory for matching and are never stored on disk or shared with other guests.
Original camera photos are stored in full, lossless high resolution. Our system generates high-efficiency 1080px web previews for fast mobile browsing, while guests can tap Download on any photo (or batch download selected photos) to save the original file directly to their camera roll.